FAQ

General Questions:

Can I add my Banner to your website?

Certainly! Banners can be placed wherever you see a "Advertise Here" link. We accept most comment formats, such as "jpg", "gif", "png" and "swf". Please note that the banner size limit is 150x150 pixel. You can place your banner by just clicking on the "Advertise Here" ad, and following the instructions.

How can I contribute?

You can contibute our service in various of ways, such as joining our Facebook Group, by refering Isai-Arangam to your friends, or even by producing your own songs!

How can you showcase my song on IsaiArangam without my permission?

All Songs/Video Clips on IsaiArangam do have written permission from one of the involved artists to publish the song. Upon request, we can forward you the email sent by the artist. However, if you are involved directly with any of the showcased songs, and you wish to report due to your non-permission, kindly email us on info@isai-arangam.com, and after investigating the case, we will act accordingly. Please note that, even if you are involved, we will decide according to the below priority shema:
Top priority: Composer,
Second Priority:
Main Vocalist,
Third Priority: Lyricst,
All other inolved parties: Forth Priority.

How do I submit my song?

We have mainly developed IsaiArangam with the purpose of creating a user friendly website. With that on mind, we have also made it possible for you to submit your song online within few steps. In order to submit your song, simple click on "Submit" at the header, and fill the form with the necessary details. Please keep in mind, that if you have a video, it would be an advantage to add it, since Video Materials are most likely to be seen with priority. If you should have any queries, do not hesitate contacting us.

What are the benefits of IsaiArangam?

IsaiArangam does have skilled marketing executives, promoting your track effeciently through Social Networking websites (i.e. Orkut, Facebook), and through Video Portals (Youtube). Moreover, IsaiArangam does work with 2 Tamil Radio Networks, located in London and the United States. AudioTamil and TamilsFlashFm are established well known Radio Channels, supporting us encouraging Tamil Artists. Apart from that, IsaiArangam does promote indirectly through their Country Representatives located in 8 different countries, and through Messenger services. If you belong to an company, media or organisation, and you believe you have the capabilities and the interest in encouraging established and upcoming artists, please contact our marketing executive on marketing@isai-arangam.com.

What does it cost?

Money? – No Thank you! - Here at Isai-Arangam we understand what it is like to be an independent artist, for many working with limited financial resources. For this reason, we aim to deliver the best services free of charge! However, if you’d like to encourage our service, we would be happy to receive a donation.

What is the purpose of Isai-Arangam?

Our mission is to have your music heard and your band exposed all over the world. We work with different commercial and online radios and web banners and do have our Representatives is more than 6 countries. Moreover Isai-Arangam connects independent artists and musicians. Isai-Arangams goal is to expose the artist’s music in as many possible strategic ways through the use of various media and communications.

Who can submit a song?

Any tamil artist, from any country, who has the ability to produce own music, with a decent sense for rythm and music scale, can submit their songs to Isai-Arangam. However, we expect the song to be recorded on atleast an average sound quality.

Digital Download FAQ:

How do I download a album/track?

Next to the audio player, you will find the download button, which will start downloading instantly. Unfortunately not all songs are available for free download, but instead you will find a Purchase link. If none of them are available, then the song was requested by the musician not to be sold or downloaded.

How do I import track into iTunes / Windows Media Player?

In most media players you can import music by simply dragging and dropping the MP3s into your music library. Just open both iTunes and the folder that your music is stored in. Select the files you want to transfer and drag them to the "Library" in iTunes. Alternatively, you can click "file." If you're having trouble, check your player's help section for specific instructions about how to import audio.

I downloaded an album, and now I'm getting an error message saying that my "file is corrupt." Why?

Typically, this is caused because the transfer got interrupted, or if you've tried to unzip the file before the download is complete. The best solution is to just delete the existing file or fragment and log back into your account to download the file again. Allow the download to reach 100% before trying to extract the files and you shouldn't see that error message anymore.

I just downloaded an album, how can I unzip it?

Full album purchases are stored in a .zip format, meaning they're compressed and have to be "unzipped" before you can burn them to CD or import them into your media player.

Depending on your operating system, unzipping the files should be as simple as just double clicking on the downloaded file. You may need to follow some prompts to select the location of the unzipped folder or click the "Extract All" button in newer versions of Windows.

Will I receive an image file of the album artwork if I download a single song?

Currently, no. If you would like to load the album artwork into your media player, feel free to copy the image from the IsaiArangam.com album page.

Will IsaiArangam digital downloads work on my operating system?

Tracks, as well as albums when unzipped, are standard MP3 files, and will be compatible with any platform, browser, or media player that supports MP3 playback.

IsaiStore FAQ:

Are they shrink wrapped, manufactured CDs?

Because the products are send directly from the artist, we sell music that comes in a variety of formats and packaging types. Some discs are shrink wrapped. Some are not. Some discs are gold-pressed CDs. Some are CD-Rs. We display the product type (CD, CD-R, Vinyl, etc.) on the album page, so check there if you need to know ahead of time what kind of item it is.

Are you giving out my personal information?

We let the artist see who is purchasing their music. So if you buy an artist’s music they will see your name and email address. Besides that, we will never sell or give away your personal information to anyone for any reason- EVER!

Do you have a printed catalog?

Nope. We’re an online company trying to save trees.

Do you have gift certificates?

Not yet. But we are toiling away to make gift certificates available soon.

Do you have wholesale prices?

No.
Since we deal with the artists on a consignment basis, we don't do any wholesaling (we can't change their prices without their knowledge). Some of our artists do offer a percentage discount for people ordering multiple copies of a CD, though.

Do you offer sound clips so I can hear the music before purchasing?

The artist decides whether they wish to make previews available or not. If the artist decides to offer previews, we will enable 30 second streaming audio clips available for you to preview the music.

Do you ship internationally?

Absolutely!

How can I send a CD as a gift?

Once you’ve added items to your cart and select the “checkout” button you’ll be able to give us a shipping address (the gift recipient).

How can I send a download as a gift?

Unfortunately, you can’t. Because of the whacky ways of the file sharing public, we need to protect our artists’ copyright and ensure that the music is only available for download inside the account of the purchaser.

How do I leave a review?

Go to the album page on IsaiStore.com of the album you’d like to review. Towards the bottom of the page you can leave a review.
Please remember to keep your comments specific to the album you’re reviewing.

How long does it take to get my CD?

It all depends on the musician. But they are usually quite fast, so you may expect a delivery within 5-12 working days.
However, please be aware that these are expected delivery times only. We can’t be responsible for the actions of the postal and delivery services of the world, customs offices, foreign governments, or other acts of God.

How much is the shipping/handling?

As cheap as we can possibly make it and still keep the shirts on our backs. Our shipping/handling rates are calculated automatically based on your location.

Is my information secure when placing an order?

Our site is secure, but only the pages where you would enter any personal information. The secure pages on our site use a full 256-bit secure SSL connection to protect all of your private information from snooping eyes. This is the same kind of online security system used by banks, so your info is totally secure!

When you go through the checkout process, you should see a padlock icon appear in address bar or the upper or lower right hand corner of your browser (depending on whether you're using Internet Explorer, AOL, Firefox, Safari, etc.). That is your browser's indication that the page you are viewing is secure.

Please know that keeping your personal information secure is a top priority here at IsaiStore. We will never give out or sell your personal information

So what is a IsaiStore anyway?

IsaiStore is the largest and first online tamil distributor of independent music. IsaiStore.Com is our quaint little record store where you will discover your next favorite artist.

No distributors. No major labels. We only sell music that musicians send us directly. We do not ship CDs from our warehouse. We sell downloads from our site. And we also deliver our artists’ music to other download retailers, as well (iTunes, Rhapsody, eMusic, many more.) We sell you the music and then we pay the artist right away.

Cool thing: in a regular record deal or distribution deal, musicians only make $1-$2 per album, if they’re ever lucky enough to get paid by their label at all. When selling through CD Baby, musicians make $5-$10 per album and get paid monthy.

What payment options do you accept?

We do accept payment through Paypal and Moneybookers (Visa, Mastercard, Maestro)

Music Submission FAQ:

Do I need to sign up with IsaiArangam?

Not at all! Our user friendly system allows anyone to submit their songs, without the need of creating a user account.

How many songs & pics am I permitted to use for submissions?

You can upload only one song per submission and upto 2 pictures (Header and Thumbnail Picture) to post along your submission.

How will I know when my submissions have begun?

You will receive an email notification once the song has been published.

Once I submitted my song online, how long does it take for you to publish my music?

We will then check to see If your music material is in place and whether it fulfils our requirement. If everything appears ready to go, you can expect your submissions to begin within 5-10 working days. Of course once submitted, you will be kept upto date via email.

What audio formats do you accept?

We accept .WAV and .MP3 files. If you haven't ripped your songs from your CD into mp3 files, mail your CD to our address, and we'll rip your songs and upload for you. Contact us on info@isai-arangam.com for the postal address.

What if I don't have a Bio (or a press release, a video, a website, etc.)? Will you still submit me?

We don't require artists to have all the music material that we allow to be submitted. As long as you have 1 working song, and an email address to contact you, you can have your music submitted.

Where do you submit my music?

All songs are published on the frontpage along a thumbnail picture. They usually will be kept on the frontpage, until new posts pull them down, and finally dissapear onto the 2nd page in a month time. Beside the website submission, your songs will also appear on Social Networking pages and might be broadcasted in one of the several radio stations we work with.

FAQ, 6.3 out of 10 based on 3 ratings

Popularity: 6% [?]